Here is some quick Customer Service information for you, but if you need more detailed information, then please click the links in the left under the Customer Service category.
WHERE'S MY ORDER???: Check the status of your order qucikly here.
CONTACT INFO:
Order By Phone (Toll Free Call): 888-243-6816
General Information Phone:(415) 453-4203
FAX:(415) 453-8358
E-mail: info@siamese-dream.com
TESTIMONIALS: Read testimonials from our customers by going to our Testimonials page.
ABOUT US: While we are based in Northern California now (San Rafael and Berkeley to be exact), we are originally from Thailand. Learn more about who runs Siamese Dream by visitng our main About Us page.
RETURNS / REFUNDS POLICY: We normally allow you to return an item for a refund of the merchandise cost if you notify us by email within 7 days of you receiving the item. For items bought for Christmas presents, we allow retruns up until January 7th. But there are some conditions / restrictions, so please view our complete Returns Page for full information.
SHIPPING COSTS / TIMES: You choose the shipping time / cost that is right for you during the checkout process. You can pick a faster (but more expensive) shipping option, or a cheaper (but slower) option during the checkout process. For more information please see our full Shipping Instructions Page.
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